Shipping & Returns
Shipping
- Shipping Fees: *Free shipping (5-7 business days) for orders over $50 for a limited time!* Shipping costs are calculated based on the size, weight, and destination of your order.
- Fast Delivery: We offer expedited shipping options across North America to meet your deadlines.
- Tracking: Once your order ships, you'll receive a tracking number to monitor its progress.
- Delivery Time: Most orders are delivered within 5-7 business days, with express options available for urgent needs.
Returns
- Easy Returns: If you are not completely satisfied with your order, we accept returns within 30 days of delivery for a full refund or exchange.
- Eligibility: To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when they were received.
- Return Process: Contact our customer service team at returns@pakcanmedical.com to initiate the return process. We'll provide a return label and instructions on how to send your item back.
- Refunds: Once we receive your returned items and confirm their condition, we’ll process your refund within 5-7 business days. Original shipping costs are non-refundable unless the return is due to our error.
For any questions or concerns, feel free to contact us at info@pakcanmedical.com We're here to help!